You can change the role of your users on your Hint account by navigating to:
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Note: If you are a Core and Clinical customer, you will not have the 'Users' tab under Account. Please reach out to Hint's Support team to update user settings on the Core side of the platform.

The 'Admin' role gives users full access within the Hint platform. As an Admin you can:

The 'Manager' role gives users access to managing the account but prevents them from changing any account configuration settings. As a Manager you can:

The 'Staff' role gives users access to patient and employer information but limits their access to account configuration settings and reports. As a Staff user you can:

The 'Staff Limited' role gives users the ability to mange patients and employees but limits access to certain action on patient accounts. As a Staff Limited user you can:

The 'Reports Only' role limits access to the patients and employers sections in Hint. Users under this role will not receive any email notifications from Hint. As a Reports Only user you can:

This role combines both the Staff Limited and Reports Only roles together. Users with this role can:

The 'Restricted by Groups' role allows a user to only see patients assigned to providers in provider groups that the user has access to. As a Restricted By Groups user, you can:

'Read Only And Reports' users will be able to:

Though these users will be able to open patient profiles and view demographic & membership information, they will not be able to make any changes.

'Read Only And Reports' users will not receive any email notifications.

This role allows a user to only access the 'Billing' Tab under Admin --> Accounts. This is for anyone in your practice who needs access to your Hint Invoices but should not have any access to PHI. As a 'Practice Billing Only user, you can: