Stripe Information:
You get paid on a daily basis to the bank account that's connected to your Stripe account. Some notes on how this works:
First Deposit
Your first deposit ever from Stripe will take 7 business days to hit your bank account. Stripe does this for risk mitigation reasons.
Ongoing Deposits
While payments are sent daily, each day's payments represent charges that took place 2 business days prior (Note: this includes charges made before 4pm PT/7pm ET)
In the case that a patient pays with an ACH, it can take up to 5 business days for this payment to clear and another 48 business hours for this to deposit into your account. For more information on ACH payments, please take a look at the following article: https://support.hint.com/en/articles/2138103-how-long-does-it-take-for-an-ach-payment-to-finish-clearing
For further info, see Stripe's FAQ on the topic: https://stripe.com/help/transfers
While you can login to Stripe at any time to view your deposit info, Hint provides a deposit level report that links your charges to your bank deposits. This report can be found in your reports dropdown by clicking on Reports --> Deposits. Clicking into each deposit amount will show you the individual payments that make up that deposit:
Hint Payments Information:
Deposits:
Card payouts will happen in 1 day. ACH bank transfers may take up to 5 days to deposit. You can view your deposits under Reports > Deposit Reports. Clicking into each deposit amount will show you the individual payments that make up that deposit:
To view your received payments you can visit Reports > Received Payments Report and note when the payment was received and see when it is expected to be deposited into you account.
Should you have further questions about your account or deposits please reach out to support@hint.com