Create a New Appointment Reminder
On your Hint Clinical dashboard, navigate to the 'Calendar' on the left sidebar
Double click the time slot you want to schedule on your calendar
On the calendar item window click 'Appointment' and select the patient's name
Switch the reminder type and time to your choosing or add additional reminders by clicking '+ Reminder'. You can add up to 4 reminders
Click 'Save' at the bottom to save your new reminder
Note: After a patient has been sent the reminder texts/emails you will see green check boxes in the event itself. These indicate they were sent.
Here are example messages a patient would receive:
If you have scheduled a Video Call, the video meeting link will be included in the reminder text. See examples below:
Customize Appointment Reminder Notifications
On your Hint Clinical dashboard, navigate to your 'Settings' on the left sidebar
Select the 'Calendars' tab at the top
Select the calendar you would like to customize notifications for
Update the Text/Email body and subjects to your liking
Note: You can add {{appointment time}} and {{appointment date}} to pull in the details for the different patients
Click 'Save' at the bottom