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How to Update Provider Profile and the Importance of Keeping it up-to-date
How to Update Provider Profile and the Importance of Keeping it up-to-date
Janelle Watson avatar
Written by Janelle Watson
Updated over a week ago

Why should you complete your provider profile?

Updating all the information in your provider maximizes the opportunity that your practice will be selected by potential members. By ensuring your information is current, your profile attracts potential patients and opens doors to valuable network partnerships.

Provider profiles can be located by selecting:

  1. Select“Admin”

  2. Select “Providers & Patients”

  3. Under the “Providers” section is the provider profile

  • To update an existing provider profile select “Edit” on the right-hand side of the existing profile

  • To add a new provider profile select “+New Provider” from the right-hand side. A new profile will pop-up to be filled in.

This 2-minute video shows you how and what information to update.

Here’s a list of all the provider profile details you should keep current. We’ve also created a downloadable checklist with details about each section.

  • Name

  • Bio: consider including a short description about yourself and your practice so that prospective patients can get to know you (see How to craft your provider profile bio).

  • Location(s): Include all of your locations so that you appear in the correct search results, ensuring you don’t miss out on any potential patients (see Setting up locations on your provider profile)

  • Email: Make it easy for potential patients to contact you.

  • Photo: A headshot is best. Don’t use practice logos, animals or caricatures.

  • Specialties or areas of focus: This ensures your practice appears in relevant search results.

  • Panel limit size: If your panel is full, we won’t continue sending patients to your practice; if it isn’t full, you’ll appear as “accepting new patients” in search results.

  • Accepting employer/retail members

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