With your Hint calendar, you are now able to create appointments specifically for existing patients. To create this type of appointment, please follow the steps below:
Log into Clinical
Click Settings > Appointment Types
Click +Add appointment type or "edit" on an existing appointment type
Ensure "Allow non-member to book" option is turned off
Click Save
Once the member-only appointment type has been created, only existing members will be able to book this appointment type. When an existing member accesses this booking link from a known/recognized browser, they will not be required to sign-in. They will be able to choose the member-only option and continue with their booking.
These existing member appointments are easily identifiable from your signup page:
If a non-member accesses this booking link, they will see the below screen, prompting them to log into the patient portal. As a non-member, they will not have a log in, and therefore will be unable to book this appointment type.
Please note: existing members who access this booking link from a new browser/unrecognized device/incognito mode will also be prompted to sign into the patient portal before being able to book this appointment type.
Additionally, to enhance security and compliance for SMS, we have added a checkbox option for authenticated members to accept ePHI when booking. This means that members who log in to book appointments will have the option (not required) to give permission to accept ePHI at the time of booking. Checking this box will automatically update the ePHI status for that member on the core > profile > ePHI section. If a member has already accepted their ePHI, they will no longer see this checkbox.