Some employers will pay for ancillary charges such as labs, imaging and medications in addition to the DPC membership. In these cases, these charges need to be passed upstream from the affiliate clinic to the sponsoring DPC network so we can bill the employer and reimburse the affiliate clinic.
Steps for DPCs to send charges to the sponsoring DPC network for reimbursement:
Login at https://app.hint.com/
Navigate to the left-hand sidebar and click on 'Sponsors'
Click on the name of the Network (This may be Hint Connect if you are directly affiliated with Hint Connect, but it may be another network name if you’re onboarded to Hint Connect as part of their partnership with Hint Connect)
Click on the 'Invoices' tab
Click on “+ New Invoice” button in the upper right corner
Click '+Add Charge' button
Add the charge details
Enter the name of the charge and the correct category of the charge. Sometimes the category is defaulted to membership, it should be updated accordingly.
Select the patient that the charge is for
Enter the date of service
Enter the price of the charge
Click 'Add Charge'
You can continue to add charges to this invoice until it is issued by the Hint Connect team. Once the invoice is issued by the Hint Connect team, you can create a new invoice and add additional charges accrued. You do not need to issue this invoice.
Timeline for Ancillary Charge Submission:
Charges need to be entered by the last day of the month for it to be aggregated and submitted to the employer on time. Any charges that are not entered by the last day of the month will be captured the following month when we issue the employer invoice.