If you are experiencing unwanted phone calls to your Hint phone number, you are able to block those callers, as needed. Currently, this applies specifically to incoming calls to your practice. Incoming fax events and SMS messages cannot be blocked at this time.
To block a caller from your phone call list:
One way to block a caller is from your 'Phone Call' list in your 'Communications' section of Hint. You can click on the phone number you wish to block, and then select the option to 'Block number'.
If you accidentally clicked on the wrong number after you selected 'Block number', you can click the 'undo' button to unblock that number.
Another way to add numbers to your blocked call list:
Navigate to Settings > Practice Info > Manage Blocked Phone Numbers.
Click 'Add Blocked Phone Number' > Then enter the phone number that you wish to block > then select 'Block'.
You will now see that number added to your list of blocked phone numbers.
To review the list of callers you have blocked or to unblock a caller:
Please navigate to Settings > Practice Info > Manage Blocked Phone Numbers. From here you can see the list of all the phone numbers you have blocked from calling your practice. If you want to unblock a number, click the red trash can icon next to the number you wish to unblock> then select 'unblock'.