Junction is embedded directly into Hint’s lab ordering workflow, so your team can place and revisit lab orders without leaving the EMR.

From a patient chart in Hint:

This opens the Junction ordering experience inside Hint.

Note: Patient details are required to successfully create an order. The following must be in their record:

Your practice should also have at least one physician with a valid NPI number tied to an individual (first and last name, not a business entity).

When you place an order through Junction:

This makes it easy to return to the order, review details, and access related updates.

Junction orders live within the Lab interaction workflow in Hint.

That means your team can work in a familiar place, rather than managing a separate workflow outside the chart.

If you are just getting started, the easiest path is to begin with Junction’s default lab account setup. This allows your team to start ordering quickly while you decide whether you want additional configuration later.

For most practices, this is the fastest way to get started with Junction in Hint.

With Junction’s default setup, your clinic can begin placing lab orders through Junction without waiting for a custom lab account configuration.

This is the quickest path for:

Using the default Junction account helps your team avoid delays that can come with a more custom setup.

This can be especially helpful if you want to:

With this setup:

This is a good fit if:

If your practice wants to order against its own lab account and contracted pricing, Junction can support that.

If your practice already has a lab account and wants to use its own contracted pricing, Junction can support that in Hint.

Instead of ordering through Junction’s default account, your practice can connect its own lab account to Junction.

This allows your team to:

This setup currently requires several business days to complete.

To enable this, Junction will need information from your practice to complete the account mapping.

Because of that, many clinics start on Junction’s default setup first, then switch to their own lab account once configuration is complete.

Today, the lab account is selected before searching for tests or panels.

That means:

In other words, the available panels, tests, and pricing depend on the account selected.

Yes. A practice can be associated with multiple accounts and choose which one to order from, depending on the workflow and configuration.

This path is best if your practice:

While your own lab account is being configured, you may still be able to:

If your clinic performs on-site draws, there may be an additional setup requirement depending on how your account is configured.

If your practice collects samples on-site, there are a few additional things to know.

On-site collection workflows are tied to the physical location where samples are drawn and picked up.

Because of that, Junction may need to configure a location-specific account setup before on-site collection is fully enabled.

For some labs and workflows, on-site draws require a sub-account that is mapped to your clinic’s physical location.

This is important because pickup logistics are location-based.

In practice, that means:

Yes, your practice can still:

This article matters most if your practice:

On-site draw support takes longer to configure than the default ordering workflow.

If your priority is getting started quickly, Junction’s default account setup may still be the fastest first step.

Junction is embedded directly into Hint, so your team can place lab orders without leaving the EMR.

Make sure:

If your account setup is still being finalized, you may still be able to begin with Junction’s default lab account and update your configuration later.

Start in the patient’s chart in Hint. Go to Lab and select Junction to open the Junction ordering experience.

Note: Patient details are required to successfully create an order. The following must be in their record:

Your practice should also have at least one physician with a valid NPI number tied to an individual (first and last name, not a business entity).

If your practice has access to more than one lab account, select the account you want to use first.

This step matters because the available tests, panels, and pricing context depend on the account selected.

Once the account is selected, search for the panel or test you want to order. From there, add the appropriate items to the order.

Before submitting, confirm the order details are correct for the patient and selected workflow.

Depending on your setup, this may include reviewing:

Once submitted, the order is created in Junction and tied back to the patient in Hint.

A corresponding lab interaction is saved in the chart so your team can reopen that order later.

After the order is placed:

If your practice is still waiting on custom account setup, on-site draw configuration, or other advanced workflows, you can begin ordering through the default Junction setup in the meantime.

Once a lab order has been placed through Junction, your team can return to it through the patient’s chart in Hint.

Open the patient chart and look in the Lab interactions area.

Orders placed through Junction are saved there as interactions tied to the patient.

Clicking the interaction reopens the Junction view for that order.

This allows your team to return to the same order without having to start over or search for it elsewhere.

Returning to an existing order can help your team:

The main benefit of the Hint + Junction workflow is that ordering is not disconnected from the chart.

Instead of creating an order in one place and tracking it somewhere else, the order remains tied to the patient interaction history in Hint.

The exact statuses and tracking details your team sees may depend on how your Junction workflow is configured, but the core experience is the same: orders placed through Junction can be reopened from Hint and managed from there.

Junction results are designed to connect back to the patient workflow in Hint so your team can move from ordering to review more easily.

As partial and final results come back, Hint can surface them in both your inbox and the patient’s chart via lab interactions.

That includes the ability to reopen the Junction experience tied to the lab order and review the relevant result view from there.

Start from the patient chart and navigate to the relevant lab interaction.

From there, your team can open the associated Junction window to review the result details connected to that order.

As result information is updated, Hint also reflects those changes so the practice has visibility into the latest lab activity.

This helps your team avoid having to piece together status and results across disconnected systems.

The goal of the Junction + Hint integration is not just ordering. It is creating a more connected workflow from: