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Dose Spot Identity Proofing

Dose Spot IDP

Written by Krystle Thornton
Updated this week

In this guide, you’ll learn how to complete identity proofing using facial recognition. To ensure the highest level of security for your ePrescribing, you won’t be able to continue with your workflow until the Identity Proofing process is complete. You’ll need to provide the following documents to finish the process:

  • Social Security Number

  • Credit Card Number (no debit cards, please)

  • Driver's License Number (highly encouraged)

  • A Driver's License, ID Card, or Passport Booklet with a photo for facial recognition

DoseSpot partners with Experian for identity proofing. Experian is a third-party consumer-credit reporting company that works with DoseSpot to confirm a clinician’s identity. They compare the information given to them with an individual’s existing credit profile to confirm their identity. No information provided during Identity Proofing is saved by DoseSpot. To ensure successful verification, it is crucial to provide accurate and up-to-date information. This information is used solely for identity proofing and will not be utilized for any other purpose.

1. After opening Dose Spot from the patient chart, you will be prompted to complete the Identity Proofing Agreement, initiating the IDP process. This step is crucial to maintaining the highest level of security for your ePrescribing workflow.

2. Click on the green Begin Identity Proofing button to get started.

3. After clicking, the Notice and Acknowledgement will appear. Read through the agreement, accept the terms, and click Next to continue.

4. When the disclaimer is finished, you will be prompted to fill out your personal information. This information is not retained and is solely for identity-proofing purposes. Click Next to continue. If required, you will then be asked four multiple-choice questions about your credit history before progressing to the facial recognition step.

5. To start the facial recognition process, a link will be sent to your phone by Experian. Open the link and follow the instructions.

6. Below, you will see the steps that are needed to complete IDP Facial Recognition via cell phone.

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