Overview
The Advanced: Eligibility Autosync Monitoring report gives you visibility into your Autosync upload results. It shows the results of the most recent Autosync upload for each uploader, along with counts of total rows processed, rows with warnings, and rows that failed — plus a detailed table you can use to dig into individual row-level messages.
The report has two tabs: Monitoring and Errors.
Filters
These filters appear at the top of the report and apply across both tabs:
Filter | Description |
Autosync | Filter for a specific company's Autosync upload results |
File | Filter for a specific uploaded file |
Upload Date | Filters uploads by date. Defaults to the last 30 days |
Upload Row Status | Filter rows by status (e.g., |
Monitoring Tab
Use this tab to see overall upload activity and the current configuration of each Autosync.
KPIs
Uploads — Total Autosync uploads based on the selected date range.
Processed Rows — Total Autosync rows successfully processed based on the selected date range.
Autosync Summary Table
This table lists every company with an Autosync, along with its current settings, most recent upload details, and contact information for the Autosync.
Errors Tab
Use this tab to identify and troubleshoot failed and flagged rows from Autosync uploads.
KPIs
Failed — Total failed rows from the most recent upload.
Unreviewed Failures — Failed rows that haven't yet been reviewed or muted. This helps you focus only on what's actionable, rather than re-reviewing rows you've already addressed.
Warnings — Total rows with warnings from the most recent upload.
Charts
Weekly Failure Rate (% of All Rows) — Shows the trend of failed rows as a percentage of all uploaded rows, so you can spot whether failure rates are improving.
Top 5 Failure Reasons (% of Failures) — Displays the most common error messages among failed rows, ranked by their share of total failures.
Failed Rows by Autosync — Breaks down failed row counts by Autosync, making it easy to see which uploaders are generating the most errors. Use the legend to toggle between viewing failed and processed rows.
Note: Muted rows are excluded from failure KPIs by default. If you want to include muted rows in your totals, adjust your filters accordingly.
Tips for Use
Start with the Unreviewed Failures KPI on the Errors tab to see what still needs your attention.
Use Top 5 Failure Reasons to identify systemic issues (e.g., recurring invalid date formats) that may be worth fixing at the source file level.
Cross-reference the Autosync Summary table on the Monitoring tab to find the right contact when you need to follow up with an uploader about a failed file.
Adjust the Upload Date filter if you need to look further back than the default 30-day window.