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Deactivating and Archiving a Company

Please note that access to employers requires a subscription to our Growth tier. You can inquire by contacting support@hint.com.

Tasha Demkiw avatar
Written by Tasha Demkiw
Updated over a week ago

To deactivate and archive a company:

  1. Navigate to the company in Hint

  2. Click on the company's 'Account & Pricing' tab

  3. Scroll down to the very bottom and click on the 'Deactivate' button

    1. Deactivating an employer ends all memberships under that employer. The employees' term date will align with the last issued invoice (e.g. if the employer has an invoice issued for January, whether or not it is paid, all memberships will be terminated effective February 1st).

  4. Once the company is deactivated, you should see an 'Archive' button where the 'Deactivate' button used to be

Note: You will be able to record or process payments and refunds even after a company has been deactivated.

To view archived companies:

  1. Navigate to the employer section

  2. Next to the search box click where it says 'All Companies' 

  3. Select 'Archived' 

To unarchive a company:

  1. Navigate to your archived companies following the directions above

  2. Click on the company's name
    ​ 

  3. Click on the 'Account Information' tab

  4. Scroll down to the very bottom and select 'Unarchive' 

  5. Once that has been done, right above that you should see the option to 'Reactivate' 

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