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Updating Statement Descriptor in Stripe
Updating Statement Descriptor in Stripe

How the charge appears on your patients bank statement.

Ashley Lawrence avatar
Written by Ashley Lawrence
Updated over a week ago

After a patient pays an invoice using a credit card, Stripe sends basic information about your business and the purchase to your patient's bank. A combination of the following identifiers will appear on your patient's bank statement, depending on the format their bank uses: your business name, your site URL, your business location, or your phone number.

You can customize the text that appears on your customers' credit card statements by editing the statement descriptor in your Stripe account settings.

Step 1 - Log into Stripe

  1. Log into your Stripe account.

  2. Click Business Settings.

Step 2 - Edit the statement descriptor

In the Public information section, change the text in the Statement descriptor box. We recommend that you use a word or phrase that's short and recognizable, such as your practice's name or domain name.
โ€‹Note: Stripe has a 22 character limit for statement descriptors.

Click Save to save your changes.

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