Navigate to the employer invoice that you want to refund

Click 'Payment History'

Click 'Process Refund' (if the invoice was paid by ACH/CC) or 'Record Refund' (if the invoice was paid by cash/check)

In the pop-up window, confirm the amount to be refunded and include a memo, if desired

Click the blue 'Process/Record Refund' button to complete the refund

If you would like to void the invoice, click the orange 'Revise Invoice' button 

Select 'Void' to cancel the invoice