Follow these steps to refund an employer invoice: 

  1. Navigate to the employer invoice that you want to refund

  2. Click 'Payment History'

  3. Click 'Process Refund' (if invoice was paid by ACH/CC) or 'Record Refund' (if invoice was paid by cash/check)

  4. In the pop-up window, confirm the amount to be refunded and include a memo, if desired

  5. Click the green 'Process/Record Refund' button to complete the refund

  6. If you would like to void the invoice, click the orange 'Revise Invoice' button 

  7. Select 'Void' to cancel invoice

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