Follow these steps to refund an employer invoice:
- Navigate to the employer invoice that you want to refund
- Click 'Payment History'
- Click 'Process Refund' (if invoice was paid by ACH/CC) or 'Record Refund' (if invoice was paid by cash/check)
- In the pop-up window, confirm the amount to be refunded and include a memo, if desired
- Click the green 'Process/Record Refund' button to complete the refund
- If you would like to void the invoice, click the orange 'Revise Invoice' button
- Select 'Void' to cancel invoice