Voiding an invoice will NOT return an item to your inventory, if using inventory tracking. To return an item to inventory, follow these steps:

  1. Navigate to the patient's profile

  2. Click on 'Invoices'

  3. Click on the invoice for which you would like to process a refund

  4. Click the orange button 'Revise & Refund'

  5. Change the quantity of the item you want to refund and return to inventory

  6. Check the box next to 'Return to Inventory'

  7. Add a memo, if desired

  8. Click the blue button 'Revise & Refund' to process the refund

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