To remove a member from an employer account:
- Navigate to the employer account
- If the member is currently enrolled, unenroll them with either today's date or a date in the past
- Now that they are inactive, click 'Manage' next to the patient's name.
- Select 'Make Ineligible'
- Now that they are ineligible, click 'Manage' next to the patient's name.
- Select 'Remove'
If you make an employee ineligible, all their dependents will be automatically marked as ineligible as well.