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Mark an SMS Text Message as Unread

How to mark an SMS text as unread in Hint Clinical

Krystle Thornton avatar
Written by Krystle Thornton
Updated over a year ago

You can mark text messages as unread by following these steps:

  1. In Clinical: In the 'Communications' section click 'Split Screen View'

  2. Click on the text message that you want to mark as 'Unread'

  3. At the bottom of the message click the 3 dots '...' > then click 'Select Messages'

  4. Then click the check box for every message you want to mark as 'Unread'

  5. Add in the patient's name to link it, then click 'Mark as Unread'

Now this text message will show as an unread text message in your 'Communications' section. See examples below:

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