When an employer is given access to Hint, they have access to Hint via an Employer Portal. The below reviews what an employer has access to from within their portal.
Employees
This section of the portal provides the employer access to all employees and dependents
From here, employers can add new employees or dependents
You are also able to edit and enroll/unenroll patients
Invoices
This section of the portal provides employer access to their invoices with a practice
Note: To protect patient privacy all non-membership charge details are not visible. Aggregate costs can be viewed in the summary section above by category of charge
Notes
Here the employer can leave any notes they wish to make on the account. There is also the option to flag important notes.
Account & Pricing
This section of the portal is where:
Contact information can be updated
Employee Pricing is located
Enrollment and Termination Settings
Employee Divisions
Online Signup
This section of the portal is where the company's unique online signup link is located.
The company administrator can copy this link & give it to employees so that they may self-enroll in the company-sponsored membership.
Please note that after an employee completes the online signup form, their membership will have a 'Needs Approval' status and a company administrator or. practice user would have to review and approve the membership before they would be enrolled.
Payment Options
Here employers can view/add payment methods as well as the Autopay setting.
Invoice Settings
Notifications: Employers get an automatic reminder to update their enrollment list before invoicing, plus a notification when their invoice is ready for review — both can be scheduled in advance or turned off.
Scheduling: Admins control the full invoice timeline — when it moves from draft to locked/issued, when autopay runs (if enabled), when payment is due, and how many days after the due date a past-due reminder goes out.
Charge visibility & payment: Admins choose whether employers see itemized charge details/patient names or just category totals, whether point-of-care service charges get folded into the next membership invoice or billed separately, and which payment methods employers can use.
Notifications
These are emails that will be sent to any patients who are being sponsored by their employers. They will also receive any patient emails that don't relate to payment of their memberships.
Employee Uploads
This section of the portal is where employers can uploads employees into Hint
Files are uploaded in CSV format









