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Sending Emails from Patient Chart

send patient email from chart interaction, patient email

Krystle Thornton avatar
Written by Krystle Thornton
Updated over a week ago

Users can email a patient directly from the Patient Chart. To email a patient:

  1. Navigate to

  2. Search the patient's name in the search bar.

  3. Once in the patient chart, click '+ Interaction' > Email

From here, you can input:

  • Subject line

  • Email body

  • Select files (upload from your computer)

  • Select files from the cloud

The email to the patient will be sent from the practice email. The respondent will be the email located in the patient's chart.

See the example of an email interaction below:


  • If the patient responds to the provider/user email sent from the chart (by clicking the reply button), it comes back into the chart.

  • If the patient sends a new email (that is not a reply) it does not come back into the chart.

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