Notification when the patient enters a new age tier
Notify practice admins when a patient is approaching the age of 65 (Medicare eligible age).
Notify patient when they enter a new aged based payment tier and their membership increases
Hint will send you a notification whenever a patient is aging up to a new price tier on their next invoice. This will allow you to reach out to the patient to notify them of a pricing difference. This notification can be viewed here: https://provider.hint.com/admin/notifications/practice
Betty Alajajian commented
This would be a great feature to have. I think having the notification be sent to patients prior to being charged the new rate will be helpful. Thank you!
Melissa Bloom commented
I agree with the need to be notified when a patient reaches Medicare eligible age. We also have a General Excise Tax (GET) in Hawaii. Currently, there is no way in HINT to calculate and add the GET to the monthly membership charge, so I have added it on to the membership charge as a pre-calculated recurring charge. It would be nice to be able to set alerts/notifications when a patient enters a new age tier so I can manually adjust the recurring GET. Thanks.
Amanda Brown commented
It is important to catch changes to Medicare for DPC practices because Medicare requires that these patients sign a special waiver. The practice must keep the waiver on file to show that the patient understands that they are not using their Medicare and that they cannot bill Medicare for any of their services. This is really important not to miss this change.