Employer Account Setup

Enrollment Method

Employers typically contract with providers in one of two ways when it comes to how their employees are enrolled. Our system supports both of the following:

  • Invite Employees to Sign Up: The employer will give the provider their entire census or employee eligibility list, however the provider will only bill for actual employees who are enrolled and are receiving care. When this option is selected, employees will be invited to self enroll and as soon as they do self enroll, the employer will automatically start getting billed for this employee. The employee and their dependents will also show us as patients in the patients page
  • Sign Up Employees and Dependents Automatically: The employer will give the provider the entire census or employee eligibility list, including dependents, and all of those employees will become active patients/members and automatically billed on their eligibility date.

When setting up an employer, you can select the option you want by selecting the option as below.

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Limit Number of Dependents

Often employers limit the number of dependents they are covering. If you select this option, when an employee self enrolls, it will automatically limit the number of dependents on the plan to this limit states. This is something that can get overridden on either the employer and provider portal. 

Enrollment Cutoff Day

The enrollment cutoff day is used to determine the date that an employee should be enrolled on.

Hint only enrolls employees as patients on the first of the month. However, if an employee is added mid-month, some employers will want to pay for this month's membership so the individual can receive care immediately, while others want to wait until the start of the following month.

The enrollment cutoff day is used to support these varying employer preferences. By default, it is set to the 1st of the month. If an employee is added before the cutoff date their membership will start on the 1st of the current month. If added after the cutoff date, their membership will start on the 1st of the following month. In both cases their employer will be billed accordingly.

Employee Signup Link

This link is the link that can be shared with eligible employees so that they can self enroll. 

Learn more about employer divisions here.

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