AdminTasha at Hint (Head of Customer Success, Hint Health)

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  1. 36 votes
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    6 comments  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Terry,

    Unfortunately, there aren't a lot of chip-enabled card readers that are integrated with web apps like Hint. With all of the new chip requirements, we're hopeful that this will become available in the very near future. When you swipe a card for the very first time, there is a slight lower card-present rate available, but this won't only be on the very first payment and wouldn't apply to any recurring payments that process after that transaction.

    Feel free to email me directly at support@hint.com if you'd like to discuss in more depth.

    Best,

    Tasha

    AdminTasha at Hint (Head of Customer Success, Hint Health) shared this idea  · 
  2. 10 votes
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    1 comment  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →
    AdminTasha at Hint (Head of Customer Success, Hint Health) commented  · 

    We have decided not to send all members a monthly membership payment/receipt but quite a few members do request receipts from time to time. (One subset of these is Liberty members who will need receipts quickly after their monthly memberships are charged.) It is currently a manual process to generate these receipts. Ideally, the feature of sending receipts automatically would be optional on a per-member basis.

  3. 40 votes
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    2 comments  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →

    Would like the ability to send monthly newsletters via hint.

  4. 20 votes
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    4 comments  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →

    The PDF invoice is now automatically emailed to the patient following a payment. This requires you to have the 'Membership Paid' email turned on. To turn on this notification, navigate to 'Admin' and click on 'Notifications.' Then toggle the on switch next to notification '6 - Membership Paid.' Please contact us at support@hint.com if you have any questions or trouble enabling this notification.

    AdminTasha at Hint (Head of Customer Success, Hint Health) shared this idea  · 
  5. 12 votes
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    3 comments  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Kim,

    This is already supported! Just save the payment source under the wife's profile and create an invoice with her as the payer (+new invoice and edit payer). She will then receive the emails and invoices directly to her email.

    Best,

    Tasha

    Hi Daphne. Thanks for positing in our forums. Would you like to be able to send one-off invoices to other family members or would you like to be able to select which members in a family membership receive all automated notifications?

  6. 83 votes
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    16 comments  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →
  7. 2 votes
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    1 comment  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →
  8. 17 votes
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    2 comments  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →
    AdminTasha at Hint (Head of Customer Success, Hint Health) commented  · 

    Hi Dr Nalda,

    We format our invoices so there is no need for label printing. Here are some envelopes that are compatible with our address formatting: http://www.amazon.com/gp/product/B00SES43MG

  9. 19 votes
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    2 comments  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →
    AdminTasha at Hint (Head of Customer Success, Hint Health) shared this idea  · 
  10. 12 votes
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    1 comment  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →
    AdminTasha at Hint (Head of Customer Success, Hint Health) shared this idea  · 
  11. 17 votes
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    4 comments  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →

    This is a great idea. Have you thought about how this might work? When would a charge be created in Hint from Elation. How would it be designated as something that should be pushed to Hint. Should we automatically generate invoices and bill them, or just create draft invoices? Any additional thoughts here would be much appreciated.

    AdminTasha at Hint (Head of Customer Success, Hint Health) shared this idea  · 
  12. 8 votes
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    1 comment  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →
    AdminTasha at Hint (Head of Customer Success, Hint Health) shared this idea  · 
  13. 24 votes
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    1 comment  ·  Feature requests  ·  Flag idea as inappropriate…  ·  Admin →
    AdminTasha at Hint (Head of Customer Success, Hint Health) shared this idea  · 

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