Hint's self-serve portal gives your members a single place to view their membership details, view & pay invoices, manage payment sources, view and/or accept agreements, and update contact info. Acknowledging the feedback from patients and our clients, we created a login-less access link that allows the patient to access their member portal.
To see the Self-Service Portal from the patient's perspective, please click here.
How do patients access the Hint patient portal?
There are two ways a patient can access the Hint patient portal:
Option 1: Send an email to a patient with their portal access link
To email a portal access link to a patient, follow the steps below.
From your Patient Dashboard:
Search for and select the patient you would like to send an access link to
In the patient info section, click the blue button that says "Send access link"
**Note: The patient will need to have a valid email address on file in order to receive this email
Patients will receive an email to access to their patient portal.
Option 2: Post the portal link to your practice website
A patient can trigger a request to receive an access link to their self-service portal through your practice's website. You can find this link to post to your website by following the steps below:
Click the Gear icon to open the Admin menu and select 'Online Signup'
Click on the tab called 'Patient Portal'
Copy the blue link and embed it in a patient portal button on your website
When patients click on the portal link, they will be prompted to sign in with their email address (If they are clicking on an access link sent to them via email, they will not need to enter their email address)
The patient will be sent a magic code, and asked to input it.
Once the patient inputs the code, they will have access to the portal!