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Creating a New Template

How to create a template so you can save time with custom fields and auto-populated information

Benjamin Fetter avatar
Written by Benjamin Fetter
Updated yesterday

Templates allow you to populate text and dynamic data into interactions in Clinical. Once a template is created, you can generate a chart note with dynamic information, populate saved text into an email, or even send a patient a text message with populated information. Visit Using Templates to put your templates to use.

  • To create a new template in Clinical, open the Settings page in Clinical by clicking the gear icon

  • Click on Templates

  • Click on + New Template

  • This will open up the page where your template will be created. Start by giving your template a name

  • Next, create the shortcut that you will use to insert this template into text fields automatically

  • Type any details about the template in the description box

  • You can share the template with other users in your practice by toggling the switch to public, or keep them private from other users in your practice

Notes on Public/Private Templates:

  • Once you make a template Public, and click 'Update Template', you will not be able to make it private again.

  • If you have created a 'Private' template, only the creator of the template will be able to view, use, and edit the template.

  • Next, you can find the text editor on the bottom of the screen. Here you can create and edit your template

  • You can use the 'Hyperlink Tool' to directly add website links to your template. You will highlight the text, then click the 'Hyperlink Tool' button, enter in the web address, Title, and you can use the check box to select if you want the website link to open in a new window, or the existing window. Then click 'Insert' to save your hyperlink.

  • With your base template typed or pasted into the editor, you can now begin to add shortcuts. These will autofill every time the template is used. Last visit note is an option

  • When you are finished inserting your shortcuts, click Save

  • Your template is now saved and will show up in the Templates tab

**Some of our clients have shared their templates here in Hint Community! You can navigate to Community by clicking on Resources in the upper right corner of Hint and selecting Community.**

Notes on Copying/Pasting Templates:

  • If you are copying any templates from the Hint Community page (or anywhere else) and pasting the template text into your template body that you are creating, the wildcard does not paste into the template as “structured data” like you want it to, so you do have to replace the pasted wildcard by deleting the wildcard and then clicking the “Answer (wildcard)” button from the right-side of the screen.

  • You’ll know when the wildcard is in the correct structured data format when the wildcard is displayed in a lighter-gray colored font (and not the regular black colored font). The image below displays the difference in the colors that are displayed for the wildcards:

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