Please note that access to this feature requires a subscription to our Growth + or Scale tier. You can inquire by contacting support@hint.com.
Multiple Retail Memberships lets you offer patients more than one retail membership at the same time—perfect for layering programs like DPC + weight loss, mental health, acupuncture, and more. This unlocks flexible recurring revenue and removes the manual workarounds practices used before.
Enabling Multiple Memberships
To enable the setting practice-wide, navigate to Admin > Membership Options and toggle on the 'Allow patients to enroll in multiple retail memberships' setting:
What’s New
With this new functionality, you can now:
Enroll patients in multiple retail memberships (plus one sponsored plan)
Set unique billing rules for each membership
Enroll dependents in their own memberships
Collect and store separate agreements per membership
Automatically generate one invoice per membership
View all active memberships across the Provider Portal, Patient Portal, Hint Clinical, and Elation
Smart billing logic also prevents duplicate enrollments and automatically applies the best available coverage when a patient has overlapping benefits.
How It Works for Your Team
Provider Portal
Add additional memberships right from the patient profile
Easily manage dependents and agreements
See all active memberships in one place
Billing
Each membership bills independently—its own date, frequency, and amount
Each membership can have a different default payment source
You can see which payment method is set to autopay for each membership directly in the patient’s Payment Methods tab
Reporting & Integrations
Memberships Report shows every active membership
Clinical integrations (Hint Clinical + Elation) now display all memberships
What Patients See
Patients can log in to their portal and view all memberships they own or participate in. They will receive one invoice per active membership.
(Self-enrollment for retail memberships is on the roadmap in 2026.)
Current Limitations
One sponsored membership per patient
Separate invoices only (no combined/prorated billing yet)
Limited EMR syncing (most EMRs only sync the first active membership)
No patient self-enrollment in v1
Not supported for affiliate practices and networks in v1