If you have duplicate patient records in your Hint account, you can merge the records by following the steps below. Merging consolidates information into one record while maintaining historical data with the active patient record.
**Please note that the patient you're merging into another record must be inactive and must not have any eligible company sponsorships. To learn how to remove a company sponsorship from a patient, click here.
Navigate to the inactive patient record.
Click 'Edit Patient'.
Click 'Merge' at the bottom of the page.
Select which fields you would like to keep on the winning record.
Click 'Merge' at the bottom.
To merge a Clinical patient record:
Navigate to the patient chart you want to make inactive" and copy and paste the information from this chart, into the active patient chart (Note: We recommend that you make the patient with less information to merge, the inactive patient).
Once the information from the patient chart is pasted in the active patient chart, you will complete the merge.
Click 'Edit Patient'
Click 'Merge'
Select which fields you would like to keep on the winning chart
Click 'Merge' at the bottom