Voiding an invoice cancels it and removes it from all revenue reports. This can be helpful if you make a mistake and want to restart creating an invoice. Voiding an invoice is different from marking an invoice as bad debt, in that it will completely remove it from all revenue reports and fully cancel the invoice.
To void an invoice:
- Click on the invoice you want to void
- Click the arrow on the 'Revise Invoice' button at the bottom of the invoice
- Select 'Void Invoice'
- In the box that pops up click the red 'Void invoice' button
Note: You will be given the option to delete the invoice once it has been voided. Doing so will permanently remove it from your records. If any payment was processed or a record of this invoice may be needed in the future, we strongly recommend avoiding deleting it!
Please reach out to us at firstname.lastname@example.org if any questions arise.