Hint Health

Refund a charge item and return the charge item back to inventory.

Issue a Refund and Return the Item to Inventory

Membership savings banner on employer and patient invoices

Membership Savings Banner

Bulk import charges from another system directly into Hint with ease

How to Use the Charge Importer

Quickly add charges to patient and employer invoices using coverage rules

Using the Add Charge button to create a one-off charge

This article goes over all of the steps on how to fully refund and void a patient invoice.

Fully Refund and Void an Invoice

Charge routing allows you to add charge items to a patient or employer invoice directly from your patient list

Adding a Charge to a Patient or Employer

How to process a partial payment or record a partial payment on a patient's invoice

Apply a Partial Payment on an Invoice

Issue a Partial Refund on an Invoice

Video: Creating a patient invoice

If a payment is scheduled, or has failed previously and is set to keep retrying, you can stop all future attempts

Canceling a Scheduled Payment

Create a One-Off Prorated Membership Invoice

Disabling Autopay for Patients Paying by Check/Cash

Applying a partial refund to an invoice, and applying a full refund to an invoice.

Refunding a Payment on an Invoice

How do I edit the membership charge name and description on invoices?

How to download a patient's account statement (payments summary)

Print Patient Invoice Summary

How to prorate a membership invoice that has already been issued

Prorating a Membership Invoice

incorrect payer on an invoice, invoice goes to incorrect patient

Changing the Payer on an Invoice

Revising an Invoice

Voiding a Patient Invoice

Editing an Issued Invoice

Marking An Invoice As Bad Debt

Why does this invoice say 'clearing'?

Paying Invoices

Why can't I refund this charge?

Is there an easy way to print mailing labels?

Can I stop an ACH (bank transfer) payment from processing?

How To Issue A Membership Invoice In Advance Of Due Date

How Do I Mark an Invoice as Paid by Check/Cash?

Email or Print a Patient Invoice

Creating and Issuing Invoices

Schedule Payment on an Issued Invoice

Invoice Payment Statuses & Payment History

How to create a superbill

Record an External Refund

Deleting a Patient Invoice

payment, pay, invoice, outstanding, retrying past due invoices

Bulk Process Payments on the Patient Invoice Report

Understanding fees for refunded payments

Tasha Demkiw

CC Canepa

Krystle Thornton

Invoices

Hint App

Feature Requests

Community

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.