Affiliate invoices are generated monthly based on the affiliate fee plan and enrolled members. Networks can pay affiliates by check, credit card or bank transfer.
Paying affiliates via credit card or bank transfer will save networks time as they no longer have to mail a check to their affiliates. Affiliates will appreciate getting their payments faster and deposited directly into their bank account each month.
Review, Approve, and Pay Affiliate Invoices
Click the 'Networks' icon in the left side toolbar
From the 'Affiliate Bills' tab you will see the current month's affiliate invoices. Click the date filter to view an affiliate bill from a different month
Click into an invoice
If needed, make adjustments by adding a charge or credit to an affiliate invoice
Once the invoice is finalized click the blue 'Approve Invoice' button
Click 'Process Payment' to pay the invoice. Select the payment source that you wish to use to pay the affiliate.
Note: If you do not see a 'Process Payment' button, the affiliate needs to set up their Stripe account.
FAQs
Affiliates pay the fees associated with payments. It is encouraged to pay using a bank account to save affiliates transaction fees.
Affiliate payments are processed by Stripe or Hint Payments. Bank accounts take 3 to 5 business days to process. Credit cards are processed immediately, but the affiliate will pay higher transaction fees (see above).
Affiliates configured before April 2025 will see the option to enable Stripe. Affiliates created after April 2025 will see the option to enable Hint Payments.
Networks will not see the green 'Process Payment' button if the affiliate has not enabled Stripe or Hint Payments.
Affiliates will never see the green 'Process Payment' button, but CAN still mark an invoice as paid if they receive a check.
Set up a Payment Source to Pay Affiliates
Networks pay affiliates using the account found at Admin > Account > Payment Source. This payment source will default to the source you use to pay your monthly Hint invoices. Use the buttons in the upper right to add a bank or card and click 'Edit Payment Source' to select a new payment source.
Activate a Hint Payments Account for Affiliates
Affiliates need to set up a Hint Payments (formerly Stripe) account in order to receive payments from an affiliate. This only needs to be done once. If an affiliate already uses Hint, it is most likely they have an active Stripe or Hint Payments account.
For those affiliates who do not have an active Stripe or Hint Payments account, here is a sample email that networks can send to explain the changes and to encourage them to set up an account for automated payments:
***
Dear [insert affiliate name],
I am going to use Hint to send your monthly affiliate payments. This allows me to pay you faster - with the click of a button! It also saves you the time of depositing a check. The funds will appear in your bank account automatically each month.
In order for me to do so, you will need to configure your Hint Payments account. Here's how:
Login at https://app.hint.com/
Go to Admin > Account > Payment Processing
Click 'Connect' and complete the form to create a Hint Payments account. You will need your tax ID and bank account/routing number.
Note: you will be assessed the transaction fees associated with this payment. You will notice this difference as a small decrease in your monthly payment.
Thank you for your help in setting up this payment workflow.
***
Pay Affiliates by Check
Click the 'Networks' icon in the left side toolbar
From the 'Affiliate Bills' tab you will see the current month's affiliate invoices. Click the date filter to view an invoice from a different month
Click into an invoice
From the bottom of the invoice, click the blue button 'Mark as Paid'
You can now indicate the amount paid, date, 'paid by' and include a check number in the memo field
Click 'Record Payment of $XXX' to record the payment
A network can mark the invoice as paid upon sending payment or an affiliate can mark an invoice as paid upon receiving payment. The status on the invoice will change to paid in both accounts regardless of who marks the invoice as paid.