All Collections
Patients
ePHI Waivers & How to Manually Accept ePHI Waiver
ePHI Waivers & How to Manually Accept ePHI Waiver

What is an ePHI waiver and How to Manually Accept ePHI Waiver

Sarah Morosko avatar
Written by Sarah Morosko
Updated this week

What is an ePHI Waiver?

This waiver allows for patients to receive unencrypted electronic communications which may contain Protected Health Information, such as emails about invoices and receipts.
If the waiver is not signed, Hint will not send emails or other electronic notifications which may contain Protected Health Information to these patients.

If a patient has not accepted ePHI, Hint will still send emails pertaining to the collection of past due payment (e.g. charge failed and charge failed follow up) and manually sent emails including sending a patient an invoice directly from their chart, sending a request for signature or a request to update payment.

How to Manually Accept ePHI Waiver

  1. Log into Hint Core

  2. Click on Patients

  3. Select + Add Patient

  4. Input all required fields and click Create

  5. Scroll to the bottom of the patient profile

  6. Under Agreements, you will see ePHI Waiver

  7. To manually accept the ePHI Waiver, select Accept ePHI waiver

How To Bulk Accept ePHI Waivers

To accept ePHI waivers for several patients:

  1. Log into Hint Core

  2. Click on Admin

  3. Click on ePHI Communication Waivers

  4. At the top of the page, click on 'Accept for All Patients'

Did this answer your question?