To disable autopay for a patient:
Navigate to the patient's record.
Click on their 'Payment Options' tab.
Toggle off the 'Autopay' setting.
The patient can still have a payment source on file to process charges manually, but it will not be automatically charged for membership dues.
*Please note: When autopay is disabled for a patient, it prevents new auto-payments from being scheduled on invoices issued after autopay was turned off. However, if an invoice was already issued before autopay was disabled, any scheduled auto-payments associated with that invoice will still be processed on the scheduled payment date.
After disabling autopay for a patient, check for any issued (but not yet processed) invoices and manually remove any scheduled payments if you do not want them to process automatically.