Setting Up Registration Fees for Membership Plans
If you charge patients a registration fee every time they renew their membership, add it as a recurring fee. If instead you want to charge new patients a one-time fee just for signing up, set up a registration fee at the membership plan level.
Together, these two options let a membership plan include both recurring charges and initial costs for new enrollees.
Setting Up a One-Time Registration Fee (Membership Plan Level)
You can add a one-time initial cost to a membership plan by enabling a Registration Fee. Here's how:
Navigate to Membership Options — Open Admin and go to Membership Options.
Select the Membership Plan — Find the relevant plan and click View/Edit.
Enable the Registration Fee — Under Registration Fees, toggle on either an Individual fee or a max fee for a family. Once enabled, new sign-ups for that plan will be charged a one-time fee in addition to the recurring membership fee.
Tip: Charge items and discounts can be pre-defined under Charges, Packages, & Taxes in the Admin section. You can also assign categories to charges, making it easy to filter by category in revenue and payment reports — helpful for segmenting membership vs. non-membership charges.
Adding a Recurring Charge Item to a Membership
To add a recurring charge item directly to a patient's membership:
Navigate to the patient's profile in Hint.
Switch the toggle to Memberships & Billing in the top right corner.
On the Memberships & Packages card, select Edit next to the membership.
Scroll down to the Additional Charges section and click Add Charge.
Enter the charge item name and amount, or select from the preloaded charge items in the dropdown menu.
Select Add Recurring.
Choose how often the patient should be invoiced, along with the quantity.
Click Update at the bottom of the page.
📹 Check out our step-by-step video walkthrough for this process.
How Recurring Charges Appear on Invoices
When membership invoices are auto-created, they'll automatically include any recurring charge items or discounts attached to the membership. These charges continue to bill alongside the membership fee until:
the charge item's duration expires,
the charge item is removed, or
the membership is terminated.