FAQs

1. I want to recommend Sedera Health and/or Zion Health to my patients - how do I get started? 

Let us know at support@hint.com and we will "turn on" the partnership. From there, you can follow the steps outlined in Cost-Sharing Patient Enrollment Flow.

2. Why can I not send a Cost-Sharing enrollment form to a patient?

Patients are eligible to enroll in Zion Health or Sedera Health if:

  • They are not already enrolled in the Cost-Sharing Entity
  • They are on an active membership
  • They are the owner of the membership
  • Their age is within the Cost-Sharings age restrictions¬†

The Wrap-Arounds section provides you with a message explaining why the particular patient is ineligible. 

3. What happens when a patient enrolls in a Cost-Sharing Entity?
The patient's Cost-Sharing membership does not impact their membership with your practice whatsoever; the memberships are completely separate and thus managed and billed separately.

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