If you are participating in a DPC network on Hint, you can expect to see the following changes unique to patient records being sent from the network:
Sync Icon on the top of the chart
Limited access to editing the patient's demographics (phone, email and address) and read-only memberships access
Employer assignment on the patient chart with the network's name
A new 'Affiliation' tab on the patient's chart
The affiliation tab provides details about the patients sponsored status including if they are covered by an employer or retail membership. If the patient is on a retail membership, we'll also display the payment status so you know if the patient has an unpaid balance with the DPC network:
In addition to these changes to the appearance of the patient's chart, you will also see the following:
Your 'Employers' section will be renamed 'Sponsors'
A new Sponsors group called the network's name will appear alongside your employers
Invoices for what is owed to you by the DPC network will appear under this network sponsor:
Adding a charge to an affiliate invoice
In some cases, certain charges are passed back upstream from the affiliate clinic to the DPC network. An example of this would be the cost of labs that are included in membership fees or co-pays.
If there are charges you need to send to the DPC network for reimbursement, follow these steps:
Navigate to the left-hand sidebar and click on 'Sponsors'
Click on the name of the Network
Click on the 'Invoices' tab
Open the unpaid invoice that you would like to add a charge to
Scroll down to the 'Enrolled Members' section of the invoice and click '+Add Charge or Adjustment'
Add the charge details
Click 'Add Charge'
Auditing the affiliate invoice
To audit that you have received payment from the DPC Network:
Click into the Sponsor
Click on the invoice you received payment for
Click the blue 'Mark as Paid'
Enter the check # and date the payment was received
An affiliate can mark an invoice as paid upon receiving payment or a network can mark the invoice as paid upon sending payment. The status on the invoice will change to paid in both accounts regardless of who marks the invoice as paid.
Accessing Reports
On the upper right hand side of Hint, you should notice a section called 'Reports'. These reports show you various, more specified, information on your patient invoices and memberships. Details on each report are available below.
